Coe Bat Terms & Conditions — The Complete Guide for Members

By using the Coe Bat website and its services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between Coe Bat and all members of the platform. If you do not agree with any part of these terms, please refrain from using the platform.

Coe Bat is an online gaming platform operating under a valid international license. We are committed to complying with all applicable laws and regulations in Bangladesh. These Terms & Conditions may be updated from time to time, and any changes will take effect from the date they are applied.

These Terms & Conditions should be read alongside Coe Bat's Privacy Policy and Responsible Gaming Policy. Together, these three documents form the complete framework governing the relationship between Coe Bat and its members.

To open an account with Coe Bat, you must meet the following eligibility requirements. These conditions are strictly enforced, and any violation may result in permanent account closure.

• You must be 18 years of age or older. Coe Bat's services are strictly prohibited for minors.
• Each person may only hold one account. If the same individual is found operating multiple accounts, all associated accounts will be cancelled.
• You are required to provide accurate and truthful information when registering. Providing incorrect or false information may result in account cancellation and forfeiture of any balance.
• You must have an active mobile number and a valid email address registered in your name.
• Online gaming must be legally permitted in the country or region you are playing from.

Coe Bat complies with international Anti-Money Laundering (AML) policies. As part of this commitment, members may be required to complete a KYC (Know Your Customer) verification process. This helps ensure the security of your account and funds.

The following documents are typically required for KYC verification:

• Identity Document: National ID card (NID), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or any government-issued document (issued within the last 3 months).
• Proof of Payment Method: Details of the mobile banking account or bank account used.

KYC verification may be requested at any time if a withdrawal exceeds a certain threshold or if Coe Bat deems it necessary. Withdrawals may be placed on hold until verification is complete.

Deposits and withdrawals on Coe Bat are fully secure and transparent. We support Bangladesh's most widely used payment methods — bKash, Nagad, Rocket, and direct bank transfer.

Deposit Rules:

• Minimum deposit amount: ৳500 (five hundred BDT).
• Deposits are usually credited to your account instantly.
• Only deposit from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal amount: ৳1,000 (one thousand BDT).
• Maximum daily withdrawal limit: ৳5,00,000 (five lakh BDT).
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• The wagering requirement must be met before bonus funds can be withdrawn.

Coe Bat offers a range of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the relevant bonus page. General bonus terms are outlined below:

• Welcome Bonus: Available to new members only. Can be claimed once per account.
• Wagering Requirement: Most bonuses require a wagering contribution of 15x to 35x the bonus amount before any withdrawal can be made (varies by offer).
• Duration: Bonuses must generally be used within 30 days of being credited. Any bonus that expires will be cancelled automatically.
• Game Restrictions: Some bonuses are only valid on specific games. Check the bonus details for the list of eligible games.
• Maximum Bet Limit: While a bonus is active, a maximum of ৳500 in bonus balance may generally be used per bet.

All games on Coe Bat are regularly audited by independent third-party auditors. Our Random Number Generator (RNG) system ensures completely unbiased and fair outcomes. Each game has its own rules, which can be viewed within the game itself.

• Game results are final and cannot be altered (except in the case of a technical error).
• If a game is interrupted due to internet or technical issues, any unresolved bets are generally refunded.
• For Sports Betting, the odds at the time the bet is placed will apply.
• In live games, the dealer's decision is final.
• Any winnings obtained by exploiting a software bug or glitch will be voided.

The following activities are strictly prohibited on the Coe Bat platform. Any violation will result in immediate account closure and all balances may be forfeited:

• Managing multiple accounts or using another person's account.
• Bonus abuse — exploiting bonuses through artificial means or bonus arbitrage.
• Fraud, hacking, or any form of deceptive activity.
• Money laundering or the use of illicit funds.
• Deliberately exploiting bugs or glitches in game software.
• Harassment, intimidation, or abusive behaviour towards other members or staff.
• Using automated betting software or bots.

Coe Bat firmly believes that gaming is for entertainment — not a solution to problems. We place the highest priority on every member's mental wellbeing and financial safety. The following safeguards are included in our Terms & Conditions to promote responsible gaming:

• Self-Set Limits: Each member can set their own daily, weekly, or monthly deposit and betting limits.
• Self-Exclusion: If needed, your account can be temporarily suspended for a period of 6 months to 5 years.
• Reality Check: Get periodic reminders of how long you've been gaming.
• Cooling-Off Period: Option to pause your account for anywhere between 24 hours and 30 days.

If you feel that gaming is negatively affecting you or someone in your family, please visit our Responsible Gaming Visit the page or contact support.

Coe Bat takes the protection of your personal data seriously. Information collected at registration is used solely for account management, payment processing, and fulfilling legal obligations.

• Your personal information will never be sold to third parties.
• Your information will not be shared except where required by law or a regulatory authority.
• All data is protected with SSL encryption.
• You can request to update or delete your information at any time.

For more details, visit our Privacy Policy Read.

You may contact our support team at any time to request account closure. Any remaining balance can be withdrawn before the account is closed, however bonus balances will be forfeited.

Coe Bat reserves the right to suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• If fraudulent or suspicious activity is detected.
• If KYC verification is not completed within the specified timeframe.
• Extended inactivity (over 12 months) may result in an inactivity fee being applied to your account.

If you have a dispute with Coe Bat, please reach out to our support team directly in the first instance. We believe most issues can be resolved amicably.

• Step One: Submit a complaint to the support team. You will receive an initial response within 48 hours.
• Step Two: If unresolved, escalate to senior management. A final decision will be communicated within 7 business days.
• Step Three: Resolution through an independent mediator agreed upon by both parties.

In all disputes, the rules of Coe Bat's licensing authority shall be considered final.

Coe Bat reserves the right to update or amend these terms and conditions at any time. For significant changes, members will be notified via email or through the platform at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions. We recommend reviewing this page regularly.